DELIVERIES & RETURNS

Please note: Any return and queries will be actioned week commencing 10th February 2025.

 

UK Deliveries

We offer Free UK Tracked delivery by Royal Mail which will be delivered within 48 hours from dispatch (2-3 working days). We also offer Next day delivery, 24 hours from dispatch charged at £4.99, however delivery times are not guaranteed. Our cut off time for our next day service is midday.

Please also note that we do not dispatch over the weekend. We are not liable for any delays and/or failed deliveries as a result of inaccurate and/or incomplete delivery address provided by you.

Once your parcel has left our warehouse, we will send you an email with the tracking information. 

*Please note, we can not pass on delivery instructions to the courier. 

 

European & International Deliveries 

All deliveries to Europe & International countries are sent by Royal Mail International Tracked service. Delivery charges are calculated at the checkout. European deliveries will be delivered within 3- 5 working day from dispatch, and international 5-7 working days from dispatch, however delivery times are not guaranteed.Please also note that we do not dispatch over the weekend.

We are not liable for any delays and/or failed deliveries as a result of inaccurate and/or incomplete delivery address provided by you.

Once your parcel has left our warehouse, we will send you an email with the tracking information. 

 

Customs

For EU & International orders, the customer is responsible for all custom charges. Custom charges vary depending on the country and value of the order

 

Returns 

We hope that you will be delighted with your purchase, however we understand that there are occasions you may want to return, or in the unlikely event that a parcel arrives damaged or faulty.
Please email us at info@lineaazzurro.com within 7 days of receiving your purchase, stating your purchase order reference and reason for return. Items must be returned within 28 days of the shipping date to qualify for a refund  (Excluding delivery fees) . Refunds take up to 5 working days of receiving your return but are usually processed sooner. Your refund will be issued via the original method of payment. 

Please ensure all items are wrapped securely with the original packaging, unused and in a saleable condition with the Swing ticket and 'Made in Italy' seal attached as failure to remove may result in us being unable to refund you. 

UK Returns

We offer free UK returns. Please kindly click on the following link and enter your  order number and postcode to print off your free returns label.

https://track.shipstation.com

We cannot be held responsible for goods lost or damaged in transit. 

European & International Returns 

The customer is responsible for any postage costs incurred in returning items from European countries.  We recommend that you use an insured registered delivery service and keep the receipt and proof of postage.We cannot be held responsible for goods lost or damaged in transit. 


Please send any returns to:
Linea Azzurro
PO Box 1723
Beaconsfield
HP9 9EX
United Kingdom